Unsure which binoculars are best for you? Please read our “Buyer’s Guide to Binoculars” to find out more!
We also have a “Buyer’s Guide to Spotting Scopes” to help you understand the difference in types of scopes.
Having trouble ordering?
We’re more than happy to walk you through your online order or to take your order over the phone.Just call Ground Control at (800) 228-8252 during business hours. We’re available everyday between the hours of 10:30am and 5pm. (All times US-Pacific.) The only days we close are Thanksgiving and Christmas.
Want to return an order?
We’re happy to take returns within 30 days of when you received the item(s) from us. Please call Ground Control at (800) 228-8252 to get a pre-authorization for the return.We do not retain your credit card information after you place your order, so we will get that information when you call in for the pre-authorization and will issue the refund when the items are returned to us.You’ll need to repack the items securely, include any and all product packaging, instructions, warranty cards, extra parts, etc. that came with the item and ship it back to us. If any of these extras/accessories are missing, or if the item is dirty or damaged when returned to us, we may need to issue a partial refund to cover the costs of repair or replacement. We handle each return on a case-by-case basis, so call ahead for full instructions.
Have a question about a product? Not sure how something works?
Go ahead and send us an email using the form on the Contact Us page. We’ll get back to you as soon as we can.